Terms of use

www.ilektrolisi.gr is the online store for the sale of products via the Internet, based in Alexandria, at 29 Grigoriou Lambraki Street, tel:  2333023732 – 6944464212. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store. Make sure you agree with the following terms and conditions because your further use and browsing of the above website www.ilektrolisi.gr implies your express consent and agreement with them.

1. Terms of the contract.

ELEKTROLYSIS reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs. ilektrolisi.gr undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.

2. Information & Products Provided.

The company is committed to the quality, completeness and validity of the information listed on its website, www.ilektrolisi.gr, both in terms of the exact information displayed and the services provided by its online store, with the reservation of any technical or typographical errors, which have escaped attention or occurred unintentionally.

3.Limitation of liability.

The store is not responsible to customers/users for damages that may arise from the execution or non-execution of their order. It also reserves the right to deliver the goods in cases of force majeure. The online store www.ilektrolisi.gr cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability and the refund of the money if payment has been made. Under no circumstances is the www.ilektrolisi.gr online store liable for any legal, civil or criminal claims, nor for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for reasons related to the operation or non-operation and/or use of the website and/or failure to provide services and/or information available by him and/or by any unauthorized interference by third parties in products and/or services and/or information available through him. www.ilektrolisi.gr makes every effort to provide high-quality services, but despite this, it cannot guarantee that there will be no downtime of the website or "human" errors when updating / listing the price and/or characteristics of a product.

4. Intellectual property rights.

All the content of the website, including images, graphics, photos, plans, texts, information, services and products provided are the intellectual property of the company ilektrolisi.gr and are protected according to the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, uploading, processing, creating a derivative work or misleading the public about the real provider of the content of the website is prohibited. Any reproduction, republication, uploading, publication, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with prior written permission. The names, images, logos and distinctive features that represent ilektrolisi.gr, and third parties contracted with them as well as their products or services, are exclusive marks and distinctive features of ilektrolisi.gr and the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property.

5. Protection of Personal Data.

During your visit to the pages of www.ilektrolisi.gr and in order to order products, but also to ensure the possibility of communicating with you in order to inform you about our new products, you may be asked to declare information concerning you (name, profession , email address, date of birth, etc.). Any personal data that you declare anywhere on the pages and services of the www.ilektrolisi.gr website are intended exclusively for ensuring the operation of the respective service and may not be used by any third party (with the exception of where provided by the Law to the competent authorities only). The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. For any question or proposal or statement related to these matters, please contact us at [email protected]. At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.

6. Order cancellation policy.

If the online order has been completed, you can call within 24 hours on the phone 2333023732 – 6944464212 and at the email address [email protected]. and we will take care of canceling your order.

7. Product return policy

You have the right to return the products you purchased only in cases where there was a defect in them due to the proven fault of ilektrolisi.gr and within 15 days of receiving them. Returns are only accepted if the products have not been used and are in the same condition as when you received them.

8. Security of Transactions

All payments made using a card are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

APPLICABLE LAW - JURISDICTION OF THE COURTS

THE ilektrolisi.gr έχει το δικαίωμα να τροποποιεί και να ανανεώνει τους όρους και τις προϋποθέσεις των συναλλαγών της. Όλες οι συναλλαγές που πραγματοποιούνται μέσω του ηλεκτρονικού καταστήματος διέπονται από το Διεθνές και Ευρωπαϊκό Δίκαιο που ρυθμίζει θέματα σχετικά με το ηλεκτρονικό εμπόριο, καθώς επίσης και από τον Νόμο περί Προστασίας των Καταναλωτών (Νόμος 2251/1994) που ρυθμίζει θέματα σχετικά με τις πωλήσεις από απόσταση. Τα αποκλειστικά αρμόδια δικαστήρια για κάθε διαφορά που μπορεί να προκύψει από την χρήση της ιστοσελίδας και των συναλλαγών που πραγματοποιούνται μέσω αυτής, είναι τα Δικαστήρια της Θεσσαλονίκης.

USE OF COOKIES

The website of the online store  ilektrolisi.gr uses cookies because without these cookies, because it will not be possible to operate some of its basic services, such as order status, multiple user options, saving products in the shopping cart or wish list, recognizing and facilitating frequent users as and improving the content of the website. The cookies do not cause damage to the users' computers, nor to the files stored on them, while each of the cookies are automatically deleted after each exit from the website.

PERSONAL DATA POLICY

For more information visit the following link gdpr.